Consequence System
Last updated: July 13, 2026
Consequence System
Every shortcut carries weight. The game tracks repair quality and customer satisfaction. When you push too far, consequences escalate from complaints to physical retaliation.
Escalation Ladder
- Level 1 — Dissatisfied customer: reduced tips, negative reputation, fewer referrals.
- Level 2 — Breakdown callback: customer returns with the same or worse problem. Refund demanded.
- Level 3 — Angry confrontation: verbal threats, shop vandalism, property damage.
- Level 4 — Physical retaliation: bald guys with baseball bats. Simple combat — defend with wrenches and tools.
Prevention Strategies
- Match cheap fix risk to customer personality — some inspect thoroughly, others just want the car to start.
- Never stack multiple extreme fixes on one vehicle.
- Ensure the car survives the drive off the lot — the immediate departure test is your first checkpoint.
- Rebuild workshop security after vandalism before taking high-value jobs.
- Keep a wrench equipped when expecting retaliation events.
Workshop Vandalism & Recovery
When someone trashes your garage, repairs become mandatory before accepting new jobs. Renovate damaged equipment, replace broken tools, and restore doors/windows. Budget for this — it will happen if you cheat aggressively or cross the wrong NPCs like Christopher Kingman.